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What we collect and what we do with it

Last updated: {{date}}

Easy Found AI is a service of {{LEGAL_ENTITY}}. This page covers the website at https://easyfound.ai/, the emails we send, and every Easy Found AI product.

What we collect from you

  • When you ask for a free Found Score: your business name, type of business, city and state, website, first and last name, and work email.
  • When you become a client: the business details you approve for your listings, manager access to your listings and website (never a password), your photos, and billing details, which our payment processor holds.
  • For Found News: the names and work emails of the team members who get a personal version, and the customer contact lists you give us.
  • For Found Reviews: the customer names and emails you add each week, so we can send review requests.
  • For the Found Text waitlist: your business name, your name and your work email. Found Text is not live.
  • When you become a partner: your company name, your contact details, the accounts you refer, and payout details, which our payment processor holds.
  • When you email us: what you write.

Your customer lists

For Found News and Found Reviews, you give us your own customer contacts and your word that those people agreed to hear from you. We hold those lists only to send on your behalf.

  • We never sell them, rent them or use them for our own marketing.
  • We never mix one client's list with another's.
  • Every email we send on your behalf has a plain way to stop, and we honor it.
  • We delete your lists 90 days after your end date.

Job applicants (Found Hire)

For Found Hire, people apply to your jobs through a form we run for you. We keep each applicant's name, contact details, the role and their answers, only to pass them to you and to book interviews you choose. You decide who is hired; we never do. We delete applicant records 12 months after the role closes, or sooner if you ask, and we never use them for marketing.

What we collect from public pages

  • What ChatGPT, Gemini and Perplexity answer when asked about your kind of business in your city.
  • What your public listings, public reviews and public website show.

Health and dental practices

For health and dental practices we offer Found Answers, Found Answers Plus and Found Sites only. We never collect patient names, patient contact details, patient records or appointment requests. Please do not send us any. If something reaches us by mistake, we delete it and tell you.

What we do with it

  • Build your Found Score and send it.
  • Email you about your score. Every such email has a plain way to stop.
  • If you are a client: do the work for the products you buy, send your weekly email, run your client portal, and bill you.
  • If you are a partner: track the accounts you refer and pay you.

Who else sees it

  • We do not sell or rent your details.
  • We share them only with the tools we use to run the service: email, scheduling, payment, website hosting, and the AI services that answer our questions and help draft text. The questions we ask the AI name your trade and city, and for clients, your business. We never put a customer's contact details into an AI tool.
  • If a partner sent you, that partner sees which products your account has and the commission it earns. It does not see your customer lists.
  • We do not add ad trackers to your website.

Email counts

Found News counts, for each person on your team: sent, delivered, clicks and what was clicked. We report those counts to the business owner. Our own emails count clicks too. Opens are counted and are less reliable.

How long we keep it

  • If you asked for a Found Score and did not become a client: 12 months, then deleted.
  • If you were a client: your files and your customer lists are deleted 90 days after your end date. Your listings, domain, words and pictures stay yours.
  • Billing and commission records are kept as the law requires.

Your choices

  • Reply "no thanks" to any email and we stop.
  • Email {{privacy_email}} to see, correct or delete what we hold about you.

Contact

Easy Found AI, 3857 Birch St, Suite 3027, Newport Beach, CA 92660. {{privacy_email}}