When a customer taps your pin in Apple Maps, Apple shows a place card: your name, hours, phone, photos and buttons to call or get directions. Apple says that card appears across its apps, from Maps to Siri to Spotlight. Here is how to claim and complete yours in Apple Business Connect, now called Apple Business.
In April 2026 Apple folded Business Connect into one free service called Apple Business. If you already claimed your locations in Business Connect, Apple says your Business Connect data moved over automatically, and you can sign in at business.apple.com with the same Apple Account.
Never claimed it? Apple Maps may still show a card for your business, and you can't fix it until you claim it. Have these ready:
You have 60 days to verify. Apple says review takes up to five business days, longer when volume is high. If your organization is not approved in that window, Apple deletes the account and its data.
See "This location is already managed"? Another organization controls the listing. Add it anyway, then select Request Transfer and attach proof such as a business license or utility bill. Apple says that review takes up to five business days.
Open your location under Brands, then Locations, and work through each part.
Customers can report a wrong card straight from Apple Maps. Apple reviews those reports and may change your name, status or hours itself, then emails you. Sign in, check the change, and select Looks Good if Apple got it right. If not, edit it back. Name changes go to Apple for review.
Check Insights each month. Apple shows how many people found you by searching your name or your category, how many viewed your card, and how many tapped Directions, Call or Website. Counts below Apple's privacy threshold show as zero.
Found Answers sets up and fixes your Apple Business listing, plus Google, Bing and Yelp, all copied from one master record of your name, address, phone and hours. Your ChatGPT business profile is managed too, and ten customer questions are tracked every week on ChatGPT, Gemini, Perplexity and Google's AI Overviews.
$497 a month, month to month, plus $295 setup. See Found Answers
Not under that name. Apple Business Connect is now Apple Business, a free service from Apple. Apple says Business Connect data moved over automatically, and you sign in at business.apple.com.
Apple calls Apple Business a free service. Claiming and filling in your place card costs nothing. Ads on Apple Maps are a separate, paid option.
Apple says organization verification takes up to five business days, a transfer request up to five business days, a new Action up to three business days and a showcase up to three calendar days.
Apple says your place card shows in Maps, Siri, Spotlight and more, so a claimed, complete card means customers see your real hours and phone number wherever it appears.
Which business Siri or any AI names is the maker's call. No one can promise it, and we never do. We promise the work and show you the numbers.
Find out free. Your Found Score checks your listings on Google, Bing, Apple Maps and Yelp against your website, and asks ChatGPT, Gemini and Perplexity what your customers ask. It lands in your inbox in minutes, and there is nothing to sign.