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Terms of Service

Effective November 11, 2026

Easy Found AI is a service of Launch Creative, LLC, a California limited liability company, 3857 Birch St, Suite 3027, Newport Beach, CA 92660 ("we", "us"). These terms cover this website and the services you buy from us. If you sign an order form with us, the order form wins wherever it differs from this page.

1. Using this website

  • The site and the free Found Score are for information. A score shows what AI answers and listings said when we checked; answers change often.
  • You must be 18 or older to use the site, request a Found Score or sign up for texts.
  • Do not use the site to break the law, to send us someone else's details without their OK, or to try to harm or overload it.
  • The pictures of phones, laptops, ChatGPT, Siri, Google Maps and social screens are illustrations, not real results.

2. What you buy and what it costs

  • Every product, what it includes and its price is on our prices page and the product pages. Your order form lists what you bought.
  • Setup fees are one time. Monthly fees are charged in advance, by card or bank debit.
  • Prices hold for 12 months from your start date.

3. Automatic monthly renewal

  • Every monthly plan renews automatically each month, at the price on your order, until you cancel. There is no annual contract, and nothing renews into a longer term.
  • When you sign up, we email you a confirmation of the plan, the price, when you will be charged and how to cancel.
  • We email you before any price change. A new price applies only after the 12-month hold and only with at least 30 days' notice.

4. Cancelling

  • You can cancel any plan at any time by replying "cancel" to any email from us, or by emailing your dedicated team member. You do not have to call or explain.
  • Your plan ends 30 days after we receive your cancel email. We confirm the end date by email the same business day. Your last charge is prorated by day up to the end date.
  • We can also end a plan with 30 days' notice by email.
  • Within five business days of the end date, we leave every account you added us to. Work in progress is handed over as it stands.
  • On the New Site plan of $49 a month for 12 months, the rest of the $495 is due if you leave early, and before the site transfers.

5. What we promise, and what no one can

  • We promise the work listed for your plan and a weekly email with your numbers.
  • No one can promise that an AI assistant or search engine will name, rank or recommend a business. Google, OpenAI, Apple and Microsoft decide what their products show. We do not guarantee calls, sales, reviews, rankings or any other result.
  • If the Found Answers setup list is not finished within 30 days of your sign-in call, we refund the setup fee. Time spent waiting on you or on a platform does not count.

6. You own your things

  • Your listings, sign-ins, domain, words, pictures and customer lists stay yours and in your name.
  • Pages, posts, newsletters and answers we write for you belong to you once paid for.
  • A website we build for you is yours. If you leave, we hand you the whole site (files and database) to move to any host.

7. Access and passwords

  • We never ask for or keep your passwords. You sign in to your own accounts and add us as a manager or user. You type in any verification codes yourself.
  • You can remove us from any account at any time. We never change who owns an account.

8. Website changes (Site Care): fair use and safety

  • Site Care has no cap on small changes. A small change edits what is already on your site: text, photos, hours, prices and notices, up to 30 minutes each, one at a time, on the one site on your plan.
  • Redesigns, brand new page designs, plugins, code, scripts and outside embeds are not small changes; we quote them separately. Our own forms, booking, maps and order links are fine.
  • Only the person you name may send changes, from the email we have on file. Before we change your phone number, address, payment or order links, or domain, we call the number on your business record to confirm.
  • If a month tops 30 requests, we talk with you about the plan that fits.
  • Site Care covers WordPress sites only.

9. What you send us

  • You confirm you own or have the right to use every photo, logo and word you send us, and that what you ask us to publish is true and legal.
  • We may refuse anything illegal, copied without rights, false or misleading, harmful, or about another business.
  • Drafts we make with AI tools are checked by us and published only after you approve them. Once you approve a post, page, reply or email, it is yours to stand behind.

10. Your customers' and applicants' data

  • We use your customer lists, applicant records and order data only to provide the services you buy, on your instructions.
  • We never sell or share them, never combine them with another client's data, and never use them for anyone else.
  • You confirm that everyone on a list you give us agreed to hear from you.
  • We delete your lists 90 days after your plan ends, and we help you answer your customers' privacy requests.

11. Businesses we do not serve, and limits by trade

  • Dental, medical and other health practices: Found Answers, Found Answers Plus and Found Sites only, because the other products use customer lists, and a practice's lists are patient lists.
  • Law firms: Found Answers and Found Sites only, with any wording approved by the firm's lawyer.
  • We do not serve political campaigns, cannabis and vape, firearms, adult businesses or national online stores.

12. Other companies

Easy Found AI is independent. We are not affiliated with, endorsed by or sponsored by Apple, Google, Microsoft, OpenAI, Yelp, DoorDash or any other company named on this site. Their names and products are trademarks of their owners, and their own terms apply when you use their services.

13. Limits on our liability

  • The site and the free score are provided as they are. Apart from what these terms promise, we make no other warranties.
  • We are not liable for lost profits, lost sales or indirect losses. Our total liability for any claim is limited to the fees you paid us in the three months before the claim.
  • Nothing here limits liability that the law does not allow to be limited.

14. Text messages

Easy Found AI texts. If you give us your mobile number and tick the box to agree, we text you about your Found Score and your account (when your score is ready, appointment reminders for your walk-through, and replies to questions you send us) and send occasional offers about our services. We never text you without that agreement, and agreeing is never a condition of buying anything.

  • You must be 18 or older to sign up for Easy Found AI texts.
  • Message frequency varies.
  • Msg & data rates may apply.
  • Reply STOP at any time to opt out. You get one text confirming it, and no more after that.
  • Reply HELP for help, or email hello@easyfound.ai.
  • Carriers are not liable for delayed or undelivered messages.
  • How we handle your number: see our privacy page.

15. California law

These terms are governed by California law. Any dispute is handled in the state or federal courts in Orange County, California. Before going to court, we each agree to try to settle it by email or a call first.

16. Changes to these terms

When we change these terms, we update the date at the top. If a change affects a plan you already have, we email you at least 30 days before it applies.

Questions about these terms? Email hello@easyfound.ai or write to us at Easy Found AI, 3857 Birch St, Suite 3027, Newport Beach, CA 92660. See also our privacy page.